Summary
OpenKuai is a customer service agent and analytics system for sales teams. This site documents capabilities, research reports, deploy milestones, and builder notes.
Welcome to OpenKuai — the customer service agent and analytics system built around sales teams, not instead of them.
What you’ll find here
- Explore — The capability slate: 1:1 WhatsApp agents, conversation intelligence, knowledge automation, analytics
- Research — Deep-dives into data sovereignty, agent networking, and the human+agent teaming model
- News — Deploy milestones and engineering briefings from the build
- Builders — Sprint briefings and build notes
The short version
Every rep on your team gets an AI agent working alongside them on their own WhatsApp business number. Customers are answered in the 1:1 thread they’re already in — with citations from your product catalogue — and a human stays the authorising party for everything a customer receives.
Agent-friendly
This site exposes machine-readable surfaces for AI agents: /llms.txt for content discovery, OpenAPI for programmatic access, and MCP endpoints for live querying. Ask questions naturally via the Ask bar.